How to make an appointment

• Click on an individual practitioner photo to learn more
• Please leave a message the provider you wish to see, their phone message will indicate if they are taking new patients, if so, leave a message

If you are seeking an appointment with our psychiatrist, you will need to be an established patient with a primary care provider (PCP).

Before your first appointment:

Once you are scheduled, your provider will contact you about forms you will need to be completed before your first appointment.  Most providers will send these forms to you electronically through the client portal, but paper forms can be sent if requested.

These forms will include:

• Intake form – adult or child/adolescent
• Parent financial Responsible Form (if you are getting assistance from a parent for your cost share)
• Notice of Privacy Practices (HIPAA)
• Informed Consent for Psychotherapy
• Release of Information – your provider will help you fill this out at your first appointment
• Credit Card form for online payment
• Consent for Telehealth (if requested)

Insurance Authorization for Services

If you are enrolled in a managed care plan, your insurance company may require you to call them directly to request authorization for services.  Make sure you receive this authorization in advance of your first appointment, or you will be financially responsible for those services.  If you have difficulty with this process, please be sure to contact our biller Nancy Nelson at (360) 255-2505 ext. 101.

Insurance/Billing Information

As a courtesy to our clients, we will bill most insurance companies for office visits. You will want to know in advance if your plan requires a co-pay, co-insurance or if there is a deductible that you will be responsible for.  Please contact your insurance company prior to your first appointment to obtain complete benefit coverage information. Ask your insurance company if a specific therapist is contracted with them, and, if not, does your plan have “out-of-network” benefits. Find out what your co-pay/co-insurance fee will be per office visit, if you have met your deductible, and the maximum benefits for the year. If this process proves confusing our biller will help you obtain this information.  We accept cash, personal checks, debit cards, and most major credit cards.